Troubleshooting - Cricut Create Manual De Uso

Q: What does Real Dial Size do?
A: By default, your Cricut Create machine will cut characters in proportion to each
other. However, if you want to "break" this proportion and get any character to cut
at the literal dial size, press the Real Dial Size key. For instance, with the Size Dial set at
2", a lowercase a will actually cut out approximately 1" (2.54 cm) to fit proportionately
with any other cut letter. With Real Dial Size selected, that same a would cut at a full 2"
(5.08 cm).
Q: How is the cut of a character measured?
A: Each character cut is measured from the lowest possible point to the highest pos-
sible point.

Troubleshooting

Problem: The cutting mat won't load when I push the Load Paper key.
Solution: Try pushing the cutting mat slightly into the roller bar as you press the Load
Paper key.
Problem: The cutting mat didn't load when I pushed the Load Paper key. And now,
when I try to push it again, it doesn't do anything.
Solution: You need to press Unload Paper first. Your Cricut Create machine "thought"
that it loaded the mat, even if it didn't pull it in. The machine needs to be given the
command to unload before another paper load attempt is made. Pressing the Unload
Paper key will reset the roller bar, allowing for another paper load attempt.
Problem: The paper lifts off the mat as the Cricut Create machine is cutting.
Possible Solution 1: Make sure you press the paper firmly onto the cutting mat when
setting up the cut.
Possible Solution 2: Try using a new mat. Each mat will last anywhere from 25–40 full
page cuts, depending on the size of cuts and the kind of material you are cutting.
Problem: I can't get characters to cut out with the Creative Feature selected.
Solution: Some characters don't work with all of the Creative Features available on
a font or shape cartridge. Refer to the Icon Gallery in the cartridge handbook to see
which features work with which characters.
Problem: I've placed a smaller sized paper on the mat and navigated to the upper
right corner of the cutting mat, but when I cut characters, the blade returns and starts
cutting back at the top of the cutting mat.
Solution: After you've navigated to the upper right corner using the Blade Navigation
Buttons, and prior to pressing CUT, you need to press the Set Paper Size key. This will tell
the Cricut Create™ machine that you have selected a smaller paper size. Otherwise,
the machine "thinks" that a full sheet of paper ( 6" x 12" [15.24 cm x 30.48 cm] , depending
on the cutting mat) is loaded.
Problem: The cutting mat is too sticky. It's ripping my paper when I try to remove it.
Solution: Use a craft knife or the Cricut Tools (sold separately) to successfully lift the
material from the cutting mat. The Cricut Tools are custom designed for lifting, pulling,
or cleaning up cut characters.
Problem: The blade is not cutting all the way through the paper.
Possible Solution 1: Increase the cut pressure. Do this with the Pressure Dial found on
the left side of the front of the Cricut Create machine. See page 13.
Possible Solution 2: The blade depth may need to be adjusted, particularly if you are
trying to cut through thicker materials. See page 17.
Possible Solution 3: The cutting blade may dulled by use and need replacement. Refer
to the "Replacing the Cutting Blade" section on page 18.
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