TROUBLE
HOSE WILL NOT FULLY RETRACT
HOSE WILL NOT RETRACT AT ALL
REEL WILL NOT LATCH
FLUID LEAKS FROM SWIVEL
REEL RETRACTS TOO FAST
(EZ-COIL MODELS ONLY)
HOSE LOCKS UP WHEN FULLY
EXTENDED
SWIVEL ASSEMBLY IN NOT MOVING
FREELY OR LOCKING UP
For assembly drawings, parts lists, or specific repair instructions, refer to web site at
Coxreels, Inc., 5865 S. Ash Ave., Tempe, Arizona, USA, 85283
INSTALLATION AND MAINTENANCE MANUAL
TROUBLE SHOOTING GUIDE
CAUSE
a) Outlet nozzle, gun or tool is too heavy.
b) Spring is fatigued.
c) Field installed hose is too long.
Spring has lost all tension or has possibly broken.
a) Incorrect operation.
b) Dog spring or locking cam is broken or worn.
a) Swivel seals are damaged or worn.
b) Inlet hose is not flexible.
EZ-Coil unit is defective
Hose clamp is in the incorrect position.
a) Inlet hose fitting has been over-tightened
b) Inlet hose is not flexible causing side force on
swivel.
a) Add spring tension. See "Spring Tension Adjustment".
b) Add spring tension. See "Spring Tension Adjustment".
Replace Spring Canister if required.
c) Call local Distributor for correct specified hose length.
a) Reinstall Spring Tension
b) Replace Spring Canister. See "Spring Canister
Replacement".
a) Reel latches on first, second, third or fourth "click". After forth "click"
it automatically rewinds.
b) Replace dog spring or locking cam.
Replace swivel seals. See "Swivel Seal Replacement".
Caution: Be sure leak is not at Hose Fitting!
Replace EZ-Coil unit.
Note: When weather is extremely hot, reel will operate slightly faster
than under normal conditions. This function is normal.
Relocate hose clamp to optional location.
Remove and examine swivel assembly for damage. Replace as
necessary.
Properly tighten inlet hose. Hand tighten fitting, plus ½ turn with
wrench.
Page 4 of 4
www.coxreels.com
Tel: 1-800-269-7335
FORM #PM-001 REV E 09/13
REMEDY
or consult factory.