Troubleshooting; Care And Cleaning - Vicks BehindEar Manual De Uso Y Cuidado

• F or readings between 98.9-100.3, the LCD will display yellow as the
backlight color indicating a slight elevation in temperature measurement.
• F or readings 100.4 and above, the LCD will display red as the backlight
color indicating possible fever.
Trouble-Shooting
Problem Possible Cause
Power can not be turned on Battery is low or not
snapped into position inside
the battery holder.
Product doesn't turn off Internal malfunction
Patient or thermometer
was moved from a cold
environment.
Thermometer probe was
recently wet cleaned.
Patient or thermometer
was moved from a warm
environment.
Patient was laying on
the same side where
measurement was taken.
Internal malfunction
Thermometer was moved during
temperature taking process.
Thermometer was not in the
correct position during the
temperature taking process.
Short measurement time.
Start button was pressed
too slow.
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Solution
Make sure battery is tightly
snapped into battery holder. If the
battery is dead, replace battery.
Remove and replace battery.
Wait at least 20 minutes before
retaking temperature.
Wait at least 5 minutes after cleaning
before retaking temperature.
Wait at least 20 minutes before
retaking temperature.
Measure temperature from the
opposite side.
Restart thermometer. If this
doesn't fix the problem,
contact Kaz Customer Relations
at 1-800-477-0457.
Hold thermometer still and
retake measurement.
Make sure yellow ring of
thermometer is behind ear lobe
and retake measurement.
Make sure that the Start Button is
kept pressed until the beep sounds.
Retake the temperature and
ensure the start button is
pressed down quickly.
Be sure to hold the Start Button
until you hear the beep.

Care and Cleaning

• I f the Sensor needs to be cleaned or disinfected, push
and hold Start Button to move the tip outward from
the Washable Ring. Gently wipe the Sensor and the
Washable Ring with a cotton swab or piece of cotton
dampened with alcohol. Allow to dry for at least 5
minutes before measuring temperature.
• U se a soft cloth to clean the thermometer display and exterior. The cloth
can be slightly dampened with water or alcohol.
• D o not use abrasive cleaners. Never submerge this thermometer in
water or any other liquid.
• S tore thermometer in a dry location at room temperature free from dust
and contamination and away from direct sunlight.
• D o not put thermometer under running tap water or immerse it in the
water.
Low Battery Indicator and Replacing Batteries
• I f the Low Battery Indicator appears on the Display, it is
time to replace your battery. The thermometer takes one
3V lithium battery (CR2032).
• U se your finger to gently lift the battery door open.
• R emove battery by using a pen tip or similar sized item to press the
metal tab upward toward the head of the thermometer. The battery will
pop up for easy removal.
• I nsert a new CR2032 battery with + sign facing out. Push the battery
down until it snaps into place.
To protect the environment, dispose of empty batteries
at appropriate collection sites according to national or
local regulations.
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