5. Before sending your device to the official technical service, you are responsible for
making a backup copy of the data, software or other material that can be stored on
your device, since it is possible that it will be reformatted and this information will be
lost. AID guarantees the absolute confidentiality of data, but is not responsible for
their loss nor will it be taken into account in the physical repair of the device.
Any of the following circumstances voids this warranty:
1. Breakage of ports (USB, headphone jack, etc.), screen or glass.
2. Loss of fluid on the screen.
3. Wear, with obvious signs of improper handling, misuse, abuse, impacts, falls, dirt,
etc.
4. AID does not cover incorrect configuration or installation of software/hardware by the
customer, component or peripheral, including its drivers.
5. The legislation on guarantees establishes some limitations. "The warranty does not
cover additional components such as batteries, whose life is limited and conditioned
by use and recharging." These components are guaranteed for 6 months.
6. The waterproof bags have a trial period of 48 hours, as indicated on the product
itself, so the time after that is not covered by any warranty.
7. End users will not need to send us the accessories of the equipment, especially if
they are not originals, as we are not responsible for them.
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