Troubleshooting; Error Codes - Polaris Robotic 9650iQ Sport Manual Del Usuario

8

Troubleshooting

Information.about the cleaner status and any relevant condition will be displayed on the control unit and/
or in the iAquaLink app.
™

Error Codes

Control Unit
Display
1 Pump Motor
2 Traction Motor Right
3 Traction Motor Left
4 Pump Motor Consumption
5 Drive Motor Consumption
Right
6 Drive Motor Consumption Left
7 Cleaner Floating
8 Cleaner Out of the Water
9
N/A
10 Communication
N/A Connection Error
In-App Display Suggested Solution
a. Check for corrosion or bent pins in the power cable
connection area.
b. Turn each wheel one quarter turn in one direction
repeatedly until rotation is smooth. Repeat, turning
wheels in the opposite direction until rotation is
smooth.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
a. Check for small debris or hair in the fan impeller.
b. Thoroughly clean the filter canister.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
a. Thoroughly clean the filter canister.
b. Turn off the cleaner and submerge. Shake to release
air bubbles. Restart cycle.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
• Turn cleaner power off, then submerge cleaner
according to correct procedure.
• Turn off the cleaner and submerge. Shake to release
air bubbles. Restart cycle.
• Cleaner has completed a cleaning cycle. This is not
an error. No action required.
a. Turn cleaner power off and on again to reset.
b. Check floating cable connection to the control unit.
Check for corrosion or bent pins at the connection
point.
c. If this does not resolve the problem, contact your
local retailer for a diagnostic review or call customer
service.
a. Check that the control unit is plugged into a GFCI
outlet and that the LAN/WEB icons on the box are
illuminated.
b. If not, go through the set-up steps to reconnect to
the home router or press the Wi-Fi to Phone button
to connect the system in 15-minute Wi-Fi to Phone
mode.
c. Check that the router is in close enough range to the
control unit. Install a Wi-Fi extender if necessary.
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