3 LIMITED LIFETIME WARRANTY
3.1 COVERAGE
NY Thermal Inc. (hereinafter NTI) guarantees this w a t e r
heater to the owner of the water heater (hereinafter "Owner")
at the original installation locationagainst defects in material
and workmanship for the periods and the terms and
conditions specified below.This warranty is provided as long
as the Water Heater remains in the possession of the original
purchaser and installed at its original place of installation.
3.2 WARRANTY PERIOD
1. The inner Tank - If the inner tank leaks within six (6) years from
the date of original installation of the water heater, because of
a defect in material or workmanship,NTI will furnish to such
Owner a new heater of the then prevailing comparable model.
2. Any Component Part Other than The Original Inner Tank - If
any component part (other than the inner tank) proven to be
defective in material or workmanship within one (1) year from the
date of original installation of the water heater, NTI will furnish
the Owner with a replacement of the defective part(s).
3. Verification of Date of Original Installation – When owner
cannot verify or document the original date of installation,
the warranty period begins on the date of manufacture marked
on the tag affixed to the water heater.Please register your product
online (www.ntiboilers.com) to allow NTI to provide a better services.
3.3 TERMS AND CONDITIONS
1. THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE
WARRANTY MADE BY THE MANUFACTURER AND IS MADE IN
LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED
(WHETHER WRITTEN OR ORAL), INCLUDING,BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
2. The Manufacturer shall not be liable for any incidental,
consequential, special or contingent damages or expenses arising,
directly or indirectly, from any defect in the water heater or the
use of the water heater.
3. The Manufacturer shall not be liable for any water damage arising,
directly or indirectly, from any defect in the water heater component
part(s) or from its use.
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4. Manufacturer shall not be liable under this warranty if:
a) The water heater or any of its component parts has been
subject to misuse, alteration, neglect or accident, or
b) The water heater has not been installed in accordance with the
applicable local plumbing and/or building code(s) and/or
regulation(s), or
c) The water heater has not been installed in accordance with the
printed manufacturer's instructions, or
d) The water heater is not continuously supplied with potable
water.
5.The OWNER and not the Manufacturer or his representative shall be
liable for and shall pay for all field charges for labor or other expenses
incurred in the removal and/or repair of the product or any expense
incurred by the owner in order to repair the product.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
MAY VARY FROM STATE TO STATE.
NOTE: A water heater should be installed in such a manner that if it
should leak, the resulting flow of water will not cause damage to the
area in which it is installed.
3.4 WARRANTY SERVICE PROCESS
1. Owner should contact the installer or dealer who sold the water
heater covered by this warranty. Do not call NTI. If the contractor or
dealer requires further help,they will call NTI.
2. If Owner cannot contact the contractor or dealer,Owner may
contact NTI at 1-506-657-6000 to the attention of the Service
Department.
NOTE: NTI cannot provide technical assistance tohomeown-
ers unless they are licensed and trained Plumbing and
Electric Contractor
3. NTI will replace or credit the parts under warranty. Credits are
issued to the authorized wholesaler at their cost. No credit or
reimburement will be issued by NTI directly to the Owner.