Maintenance; Troubleshooting; Winterizing; Service Support Details - Whale GK1512 Instrucciones De Instalación Y Usuario

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8.

MAINTENANCE

For best performance, the sensor faces on the lid must be cleaned from debris/residue regularly, at least every 3 months. See Figure 11. Do not use an abrasive
cleaner.
9.

TROUBLESHOOTING

Problem
Sensor fails to operate pump
Sensor is operating pump continuously
10.

WINTERIZING

The system must be fully drained, including the contents of the grey waste tank. If water is allowed to freeze in the system, serious damage to the plumbing, pump
and/or accessories may occur. Failures of this type will invalidate the warranty.
11.

SERVICE SUPPORT DETAILS

For installation or service advice please contact Whale® Customer Support:
Whale Support
Tel: +44 (0)28 9127 0531
Email: info@whalepumps.com
www.whalepumps.com
12.

EU DECLARATION OF CONFORMITY

We hereby declare, under our sole responsibility, that the enclosed equipment complies with the provisions of the following EC Directives.
Electromagnetic Compatibility Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility.
CE mark affixed: May 2017
Basis on which conformity is declared - The above equipment complies with the protection requirements of the EMC Directive.
Standards applied
2011/65/EU
2013/53/EU
ISO10133:2012
EN55014-1:2006
EN55014-2:1997+A2:2008
ISO 8846:2017
Richard Bovill
Engineering Director
Figure 11 Cleaning of sensor faces
Possible Cause
No power to sensor
Fuse has blown
Dirt/debris has covered sensor
Pump is faulty
Sensor is faulty
Dirt/debris has covered sensor
Tank not emptying water
Incorrect wiring
Sensor is faulty
Pump is faulty
Whale Support (The Americas)
Tel: +1 616 897 9241
Email: usasales@whalepumps.com
ROHS II
Recreational Craft Directive
Extra-low voltage DC Installation
EMC Emissions
EMC Immunity
Ignition Protection
Potential Solution
Check power supply, leads and connections
Replace fuse
Carefully remove the lid from the tank, and clean debris
from the sensor faces - Figure 11
Replace pump (BP1552(B) for 12V / BP1554 for 24V)
Replace tank lid (see table Specification for appropriate
service kit)
Carefully remove the lid from the tank, and clean debris
from the sensor faces - Figure 11
Check water supply level and pressure relief settings are
appropriate for the system
Check wiring Figures 9 and 10
Replace tank lid (service kit AK1005)
Remove pump and check non-return valve and remove any
debris. Replace non-return valve if necessary (service kit
AK1550)
5

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