Product Warranty Information
Warranty
Part name
coverage
Metal structural parts, PCB parts, motor, touch screen, and other
Main parts
parts except consumable parts and filaments.
Consumable
Nozzle, laser head, guide rail, conveyer belt and more.
parts
Consumable
PLA filament, power cable, data cable, build plate, USB flash drive, hex key, steel
materials
wire brush, needle, filament support, user manual, package and more.
Notes and instructions:The "warranty period" above starts from the date you receive the product, with the invoice date as a reference. Please keep your
purchase invoice on record. In the absence of a valid invoice, the warranty period will be counted from the ex-factory date.
Beyond warranty coverage
·The warranty has expired for the products or parts;
·Failure or damage caused by incorrect or improper use, maintenance or storage, such as: improper handling; use for purposes not
as properly intended; improper insertion and removal of external equipment; drop or improper external force extrusion; contact or
exposure to inappropriate temperature, solvent, acid, alkali, water immersion and other environments; and breaking & cracking, rusting
and damage of products or parts (such as casing, components, and circuits etc.) due to insect, rat bites, or any foreign materials;
· Failure or damage due to installation, repair, alteration, addition or removal by any agency or personnel not authorized by Makeblock;
·The original identification information of products or parts is modified, altered or removed;
·No valid purchase invoice or warranty card, except as otherwise provided herein;
·Failure or damage caused by the use of software that is not legally authorized, non-standard or non-publicly released;
Warranty period
12 months
3 months
No warranty period (It can be replaced free
of charge in case of factory damage)
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