Troubleshooting - Alesis Q49 Guia De Inicio Rapido

BANK MSB and BANK LSB – Sets the MSB (Most Significant Byte) and LSB (Least Significant Byte), respectively.
Note: These will not be sent until you enter a Program number then press the Enter key.
PROGRAM – Sets the MIDI Program Change
number.

TROUBLESHOOTING

PROBLEM
The display does not light up.
No sound from target device.
Notes sustain continuously.
Sustain pedal works in
reverse.
SPECIFICATIONS
CAUSE
No power.
Q49 not properly connected.
Q49 connected after software
application has started.
Problem is caused by use of
a USB hub.
Software application not set
to receive MIDI data from the
Q49.
Q49's MIDI channel not the
same as application's
incoming MIDI chanel.
Sustain pedal was plugged in
after the Q49 was powered
on.
Stuck notes due to
incomplete MIDI data.
Sustain pedal was plugged in
after power was turned on.
POWER:
KEYBOARD:
ACCESSORIES:
MIDI OUTPUTS:
USB:
EMAIL: support@alesis.com
TEL: 401.658.5760 (U.S)
Note: After you enter a CC#, the number will be remembered by the
Q49. However, if you want to send a CC or Program Change
message, you must enter the value using the numbered keys on the
KEYBOARD each time (even if the desired value is shown in the
LCD) before pressing Enter.
Please make sure that the Q49 is connected to your
computer and that the computer is powered on.
If using a power adapter, please make sure that the
adapter is plugged into a live power outlet.
Check your computer's USB connection to confirm that
the Q49 is recognized. If necessary, replug the
connection and restart your computer.
If controlling an external hardware module, make sure
that the MIDI cable is connected from the Q49 to the
device's MIDI IN port.
Restart the software application with the controller
plugged in.
Unplug the Q49 from the USB hub and connect directly
to the computer.
Ensure that the Q49 or USB MIDI device is listed as an
active MIDI source in your application. Usually, the
MIDI settings can be accessed through the
application's Preferences menu.
Make sure that the Q49 is sending MIDI information on
the channel that the target device expects.
Turn the unit's power off, wait a moment and then turn
it on again.
Turn the unit's power off, wait a moment and then turn
it on again.
With the pedal plugged in, turn the unit's power off, wait
a moment, and turn it on again.
USB, 9V DC, 500mA, center-positive (not included)
49 keys
Quickstart Guide, USB cable
1 5-pin jack
1 slave connector (MIDI over USB)
5
SOLUTION