Product Care & Use
● It is recommended to connect the hub to your laptop first before connecting
devices to the hub
● Use the original power adapter to charge your laptop via the USB-C power delivery
port of the hub
● When connecting an external hard drive or multiple devices to the hub, connect
the laptop power adapter to the hub USB-C power delivery port first for best
performance
● Supports a maximum of 2 hard drives connected simultaneously (to opposite sides
of the hub recommended)
● For best performance, the power demand of connected devices should not
exceed the total current output of 900mA
● Keep away from liquids and extreme heat
Warranty & Customer Support
For questions, support, or warranty claims, contact us at the address below that
corresponds with your region. Please include your Amazon order number and
product model number.
Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
Amazon JP orders: support.jp@aukey.com
*Please note, AUKEY can only provide after sales service for products purchased directly from AUKEY.
If you have purchased from a different seller, please contact them directly for service or warranty issues.
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