Frequently Asked Questions - Ravpower RP-PC118 Guía De Usuario

Frequently Asked Questions

Q: Failed to charge my devices with the solar charger.
A:
・ Inadequate sunlight leads to charging failure.
・ Indirect exposure to sunlight (e.g. cloud or shadows from
other objects) may lead to current output fluctuation.
・ The solar charger can not charge your device in cloudy
weather.
Please place the solar charger under direct sunlight or wait
until the sky is clear of cloud.
Q: What's the optimum charging angle?
A: Fully unfold the charging panels and place them under
direct sunlight.
Q: Charging speed is low.
A:
・ Charging speed varies with the sunlight intensity.
・ Temperature too high. The energy transformation rate will
slow down when operating temperature is over 60°C /
140°F and charging will stop if temperature reaches
80°C / 176°F.
・ Please make sure the charging cable connection is secure.
・ Device is overheating or you are using your device during
charging.
Q: Do I have to fully unfold the charging panels?
A: You can charge your device via 1 or 2 pieces of charging
panels in direct sunlight. But the charging speed would be
lower.
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Q: Will charging resume automatically if there is enough
sunlight?
A: Yes. But we recommend you to unplug the charging cable
and plug it back into place again to avoid delayed
charging, low charging speed, or charging pause.
Warranty
・ 18 Month Warranty.
・ Life-time Support.
Note: This warranty is void if the defect is caused by
・ Damage caused by force majeure.
・ Accidental damage, misuse, abuse, neglect.
・ Improper repair or alteration by unauthorized persons.
・ Expired warranty period.
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