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CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A., whose registered office is located at Place du Granier, B.P. 97143, 35571
Chantepie, France (hereinafter "Guillemot") warrants to the consumer that this Hercules product shall be free from
defects in materials and workmanship, for a warranty period which corresponds to the time limit to bring an action
for conformity with respect to this product. In the countries of the European Union, this corresponds to a period of
two (2) years from delivery of the Hercules product. In other countries, the warranty period corresponds to the time
limit to bring an action for conformity with respect to the Hercules product according to applicable laws of the
country in which the consumer was domiciled on the date of purchase of the Hercules product (if no such action
exists in the corresponding country, then the warranty period shall be one (1) year from the original date of
purchase of the Hercules product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six (6) months from the date
of original purchase.
Should the product appear to be defective during the warranty period, immediately contact Technical Support, who
will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase
(or any other location indicated by Technical Support).
Within the context of this warranty, the consumer's defective product shall, at Technical Support's option, be either
replaced or returned to working order. If, during the warranty period, the Hercules product is subject to such
reconditioning, any period of at least seven (7) days during which the product is out of use shall be added to the
remaining warranty period (this period runs from the date of the consumer's request for intervention or from the date
on which the product in question is made available for reconditioning, if the date on which the product is made
available for reconditioning is subsequent to the date of the request for intervention). If permitted under applicable
law, the full liability of Guillemot and its subsidiaries (including for consequential damages) is limited to the return to
working order or the replacement of the Hercules product. If permitted under applicable law, Guillemot disclaims all
warranties of merchantability or fitness for a particular purpose.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a
result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause unrelated to a
material or manufacturing defect (including, but not limited to, combining the Hercules product with any unsuitable
element, including in particular power supplies, rechargeable batteries, chargers, or any other elements not
supplied by Guillemot for this product); (2) if the product has been used for any use other than home use, including
for professional or commercial purposes (game rooms, training, competitions, for example); (3) in the event of
failure to comply with the instructions provided by Technical Support; (4) to software, said software being subject to
a specific warranty; (5) to consumables (elements to be replaced over the product's lifespan: disposable batteries,
audio headset or headphone ear pads, for example); (6) to accessories (cables, cases, pouches, bags, wrist-straps,
for example); (7) if the product was sold at public auction.
This warranty is nontransferable.
The consumer's legal rights with respect to laws applicable to the sale of consumer goods in his or her country are
not affected by this warranty.
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