6. FAQ
How often should I replace my filter?
Q.
The activated carbon filter should be replaced
A.
after 3600 hours (approx. 1 year). The silver
ion cartridges needs to be replaced after 6
months.
Q.
The device shows "Hi!" and
followed by Lo / NO! What's wrong?
Water supply is needed. Please supply water by
A.
filling the water tank.
Can I clean the disk filters in the
Q.
dishwasher?
We do not recommend cleaning the discs in a
A.
dishwasher.
I don't see any mist coming out of the
Q.
device, even when the power is connected.
This device humidifies using evaporation.
A.
Evaporative types of humidifiers humidify
without generating a mist hence there will be
no visible mist.
14
Q.
The device doesn't seem to humidify. What's
wrong?
Please check if the hygrostat setting is above the
A.
actual humidity. Otherwise the device will not
humidify.
The air smells strange. What can I do?
Q.
- Have you changed the water? Please replace with
A.
fresh water every day.
- Is the filter dirty? Please see chapter 4
(Maintenance)
Notes
15