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True Innovations seating products Limited Five Year Product Warranty
This limited warranty covers the original purchase of new product used for normal commercial,
personal or household use. True Innovations seating products warrants its products will be free from
defects in materials and workmanship (normal wear and tear excepted), for five (5) years from the date
of purchase, except as provided below. True Innovations seating products, at its option, will replace
with a comparable product, free of charge, any product purchased from it that fails under normal use as
a result of such defect. This warranty does not apply to damage caused by fire, accident, negligence,
misuse, use other than as stated in product instructions, improper cleaning or other circumstances not
directly attributable to defects in materials and workmanship.
Natural variations occurring in wood or other materials will not be considered defects, and True
Innovations seating products does not warrant the color-fastness or matching of colors, grains,
or textures of such materials. This warranty does not apply to: modifications of the product,
attachments to the product not approved by True Innovations seating products, and products
that were not installed, used, or maintained in accordance with product instructions and
warnings.
This warranty has the following exceptions: Fabrics, foam, veneer finishes and other covering
materials are warranted for three years from date of purchase.
Proof of purchase is required in the form of a receipt (copy or original) to validate warranty. Warranty
claims without the receipt may be rejected.
TRUE INNOVATIONS SEATING PRODUCTS PROVIDES THIS LIMITED WARRANTY IN LIEU OF
ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED. EXPRESSLY EXCLUDED ARE ALL
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. OFFICE
DEPOT'S SOLE OBLIGATION AND THE USER'S EXCLUSIVE REMEDY UNDER THIS WARRANTY
SHALL BE LIMITED TO THE REPAIR, REFUND (IN THE FORM OF AN OFFICE DEPOT MERCHAN-
DISE CARD) OR REPLACEMENT AT TRUE INNOVATIONS SEATING PRODUCTS'S SOLE
DISCRETION AND COST, OF PRODUCT OR COMPONENTS.
IN NO EVENT SHALL TRUE INNOVATIONS SEATING PRODUCTS, ITS AFFILIATES, SUBSIDIAR-
IES OR PARENT COMPANIES BE RESPONSIBLE FOR CONSEQUENTIAL, SPECIAL, OR
INCIDENTAL DAMAGES ARISING OUT OF A CLAIM OF DEFECTIVE PRODUCT EVEN IF TRUE
INNOVATIONS SEATING PRODUCTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR
LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY BY STATE OR PROVINCE.
THIS WARRANTY APPLIES ONLY TO THE U.S. AND CANADA.
Service Instructions
Please call: 1-800-379-9773 for warranty service.
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