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Troubleshooting
Q1:
I have the TK-EX2 Video Extention Kit connected properly, but my
keyboard and mouse do not function. Why?
A1:
Make sure that the following connections are properly made:
1. Connection of PS/2 mouse and PS/2 keyboard to the TK-EX2
Receiver.
2. Connection of KVM cables to the KVM switch or PC.
3. Connection of KVM cables to PC.
Q2:
Can I connect and disconnect the PS/2 cables while the computers
are turned on?
A2:
Yes, you can connect or disconnect the PS/2 cables while the
computers are turned on because the PS/2 interface is Plug-and-Play and
Hot-Pluggable.
Q3:
Can I still perform Hot-Key functions if the TK-EX2 is used on a KVM
switch?
A3:
Yes, you can still perform Hot-Key functions.
Q4:
There are 2 dip switches on the TK-EX2. What are they for?
A4:
Both 1 & 2 should be up or "on" if the cable is longer than 300 feet.
Either the dip switches are both "On" if the cable is longer than 300 feet or
both "Off" if the cable is shorter than 300 feet. There are no other
combinations for the dip switches.
If you have further questions, please contact Trendnet's Technical Support
Department.
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