I. Technical specification
Dimensions
Power
Wireless
Management
Housing
J. Troubleshooting
Problem
The device does not
startup
The device's LED stopped
flashing but the sensor
has not been added to the
TuyaSmart App
The device does not send
notifications when doors
are opened/closed
The device does not send
notifications when doors
are opened/closed
When adding a device,
TuyaSmart continuously
prompts you to enable
Wi-Fi connection
Main module
Magnetic module
Battery type
Supplied quantity
Battery lifecycle
Wi-Fi
Remote control
Supported OS versions
Material
Possible reason
Insufficient power
supply
The pairing process
was unsuccessful
Inadequate Wi-Fi
coverage
Hardware error
No active Wi-Fi on
the phone
71 x 25 x 20 mm
36 x 10 x 17 mm
LR03-1.5 V (AAA)
2 pcs
Up to 6000 sensor notifications
2.4 GHz, IEEE 802.11b/g/n
Via TuyaSmart App
iOS: 8.0 or newer
Android: 4.4 or newer
ABS
Solution
Ensure that the batteries are inserted
correctly or that they are not depleted
Reset the sensor by pressing the reset
button for at least 5 seconds and start
the process of adding a new device in the
application again
Ensure that Wi-Fi connectivity is available
at the sensor's location - Minimum 2 bars
are required for proper operation
Remove the device from the target
location, and then remove and re-insert
the batteries
The pairing of the device will only be
possible if the smartphone is connected
to a 2.4 GHz Wi-Fi network band
EN