Trouble Shooting
Problem
No picture from a
camera
The picture is or has
become choppy
No sounds (even
with both units
turned on)
Your BabyView Eco
PT is emitting an
high pitched noise/
feedback.
Monitor screen is
frozen.
Low battery will cause the supply current to become unstable and will affect the quality of the video/audio.
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Please charge the battery fully for superior video.
English · 8
1. Check all connections to the camera. Make sure the adapter is plugged in.
2. Make sure that the cameras and monitor are both ON.
3. Make sure that the camera is in range of the monitor.
4. Make sure the camera and monitor are paired.
5. Adjust the monitor antenna to a vertical position.
The picture may become choppy when experiencing a lower frame rate
(i.e. 10 frames per second vs. a higher 20 frames per second).
1. Try moving the camera closer to the monitor.
2. Remove obstructions between the monitor and camera.
3. Adjust the monitor antenna to a vertical position.
1. Make sure that the power adapter is connected to the camera.
2. The battery on the monitor may be dead, be sure to charge it using the adapter included.
3. The monitor may be out of range from the camera.
This sound signifies normal feedback which occurs if the monitor and camera are too close
together.
Move the units apart, and the monitor will not emit high pitched noise/feedback.
Restart your monitor and check the connection to the camera. If the baby monitor displays the
"Out of Range" message, move the monitor closer to the camera.
Solution