Warranty
hOme
offers a limited two-year warranty ("warranty period") on all of our products
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purchased new and unused from hOmeLabs, LLC or an authorized reseller, with an
original proof of purchase and where a defect has arisen, wholly or substantially, as a
result of faulty manufacture, parts, or workmanship during the warranty period. The
warranty does not apply where damage is caused by other factors, including without
limitation: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to
follow operating instructions; (c) exposure to liquid or infiltration of foreign particles;
(d) servicing or modifications of the product other than by hOme
non-household use.
The hOme
warranty covers all costs related to restoring the proven defective product
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through repair or replacement of any defective part and necessary labor, so that
it conforms to its original specifications. A replacement product may be provided
instead of repairing a defective product. HOme
warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep
all receipts in a safe place. We recommend that you register your product on our
website, homelabs.com/reg. Although greatly appreciated, the product registration is
not required to activate any warranty and product registration does not eliminate the
need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third
parties and/or if spare parts, other than those provided by hOme
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers
to reach out to us with any issue, regardless of warranty terms. If you have an issue
with a hOme
product, please contact us at 1-800-898-3002, and we will do our best
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to resolve it for you.
This warranty gives you specific legal rights and you may have other legal rights, which
vary from state to state, country to country, or province to province. The customer
may assert any such rights at their sole discretion.
's exclusive obligation under this
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; (e) commercial or
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, are used.
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