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Troubleshooting (cont.)
Valve Troubleshooting Table
Symptoms
7.
Water leaking from the
valve.
CAUTION: Risk of
personal injury or
product damage. Turn off
the main power and
water supply.
8.
Hot water only, the valve
shuts down.
Music Troubleshooting Table
Symptoms
1.
Speakers do not produce
sound in a two speaker
setup.
Speakers do not produce
2.
sound in a four speaker
setup.
3.
After playing music
loudly, the music stops
even though a song is
properly selected.
4.
Library menu is not
available.
5. Music server is not
available.
Kohler Co.
Probable Cause
D. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
A. Connections are not secure.
B. Seals are worn or damaged.
C. Internal leak.
A. Hot and cold lines are reversed.
Probable Cause
A. Speaker cable is not plugged in
properly.
A. Damaged speaker or speaker
not plugged in.
A. Thermal shut down.
A. The Roku agreement was
declined.
A. Wireless network is not
configured properly.
B. The network cable is not
connected to the correct
router/switch input.
C. A compatible media server is
not installed/running on your
home computer.
D. The media server on your home
computer is not configured to
share files.
9
Recommended Action
D. Contact your Kohler Co.
Authorized Service Representative.
A. Check all connections. Make
adjustments as needed.
B. Order a seal service pack and
replace all seals.
C. Unit requires overhaul. Contact
your Kohler Co. authorized service
representative.
A. Switch hot and cold water supply
connections. Verify the hot water
supply is connected to the inlet
marked "H" and the cold water
supply is connected to the inlet
marked "C."
Recommended Action
A. Make sure the cables are properly
installed into the Media Module
connections and to the left and
right speakers.
A. Make sure the working speakers
are properly installed into the
Media Module connections and to
both sets of terminals on each left
and right cables.
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
A. Enter the settings menu, select
"System," select "Music Software,"
select "Roku Agreement" and select
"YES."
A. Enter the settings menu, select
"System," select "WiFi Security,"
select "Network Name," select
"WEP/WPA Key" and enter the
security key.
B. Connect the Media Module to the
router's/switch's ethernet ports.
C. Install/open one of the supported
media servers such as iTunes
Microsoft
Windows
®
Connect, Rhapsody
Musicmatch
on your computer
®
and load your favorite music into
the server's library.
D. Reference the media server's help
menu to properly configure file
sharing.
,
®
Media
®
or
TM
1069763-5-F
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