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If you experience a problem with your X7 Quattro™, please follow the troubleshooting steps below to
restore performance. If further assistance is required, contact Zodiac Customer Service. Please have your
serial number and date of purchase available when you call.
Problem
Cleaner does not move or moves slowly.
Cleaner patterns, does not cover entire pool. • Use Flow Gauge to verify proper flow. Reduce flow to
Cleaner gets stuck at steps.
Cleaner stays on walls or edge of pool.
Cleaner won't climb walls.
Solution
• Use Flow Gauge to verify proper flow. Reduce flow to
move cleaner off the walls.
• Confirm that the main drain is closed.
• Check diaphragm for blockage, damage or wear.
• Backwash filter and empty pump basket.
• Check for air in system. If water level in pump basket
drops or you see excessive air bubbles in the pump
basket or coming from the return lines, there is air in the
system. Check hose connections, tighten all fittings at
pump and check gasket in pump basket for wear.
move cleaner off the walls.
• Ensure return fittings are directed down. Add a return
diverter if necessary.
• Make sure hose is not coiled or kinked. Lay in sun
to straighten if necessary.
• Verify correct hose weight positioning: 29 inches (1 m)
from cleaner.
• Verify that the engine assembly spins freely inside the
cleaner body.
• Confirm proper hose length.
• Use Flow Gauge to verify proper flow.
• Confirm proper hose length. Shorten if necessary.
• Use return jets to guide cleaner.
• Using Flow Gauge as guide, reduce flow to number
2 setting.
• Verify correct hose weight positioning: 39 inches (1 m)
from cleaner.
• Use Flow Gauge to verify proper flow, number 3 setting.
• Verify correct hose weight positioning: 39 inches (1 m)
from cleaner.

Troubleshooting

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