Troubleshooting - Hisense Sero 8 Pro Manual Del Usuario

Troubleshooting

When there appears to be an issue with your Sero 8 pro, refer to the tips listed below for a
resolution. If the problem still cannot be solved, then contact the local Hisense Electronics
Consumer Care Center or a professional technician.
Sero 8 pro displays network or service error message
When you are located in places with poor signals, then your Sero 8 pro may not be able to
connect. Try to move to other places to get a stronger signal strength.
If you do not make a reservation, some of the options can not be used. Please contact
your service provider for more details.
Touch screen response is slow or incorrect
If the Sero 8 pro's touch screen response is incorrect, please try the following:
Remove any protective film of the touch screen. The protective film may prevent the
device recognition input.
Make sure that you are fingers are dry and clean before you tap the touch screen.
Restart the Sero 8 pro to clear any temporary software bugs.
Make sure that the Sero 8 pro's software has been upgraded to the latest version.
Sero 8 pro is frozen or a serious error appears
If the Sero 8 pro is frozen or suspended, you may need to close the app program or reset
the tablet.
If the Sero 8 pro is frozen or slow to respond, press & hold the Power button for 8 seconds
to the reset the tablet.
If the problem persists, restore the factory data.
Sero 8 pro gets warm
When you use your device for a long time, the Sero 8 pro may be warm to the touch. This is
normal and will not affect the life or performance of the unit.
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