Troubleshooting - AquaTru AT2000 El Manual Del Propietario

8

TROUBLESHOOTING

CAUTION: Before doing any maintenance or troubleshooting, make sure that you have
thoroughly cleaned your hands and you're working surfaces are sanitized.
WARNING: To refill the tap water tank, ALWAYS remove the tank and discard the remaining
water BEFORE refilling.
PROBLEM REASON
Unit will not Unit is not plugged in.
power on
Power switch is not on.
Clean water tank is Tap water tank is empty.
empty but AquaTru ®
will not start Tanks are not properly seated.
You did not remove tap water tank
when you refilled it.
The top circle The tap water tank is empty.
is illuminated
Water tanks smell The water tank is dirty.
Water tank is Tanks are not properly seated.
leaking
The valve may not be closing properly.
AquaTru ® is The filter might have come to
filtering slower the end of its life. As the RO filter gets
than usual older the filtering times may increase.
RO filter may have become
completely clogged.
My clean water
New VOC carbon filter has been
has higher TDS installed.
than before
AquaTru makes
® Normal pump operation.
a strange noise
New filter installation.
AquaTru
®
SOLUTION
Plug power adapter into unit.
Plug power cord into outlet.
Turn power switch on, located
on the back of the unit.
Refill tap water tank.
Reinstall both tanks.
The tap water tank always has to be removed
from the base & remaining water has to be
discarded. Failure to do so will void warranty
& the unit will stop filtering water.
Refill tap water tank.
Wash water tanks with soap
and water once a week.
Reinstall tanks.
To test valve, press the small white pin
with spring located at the bottom of
either tank. Do this above a sink as water
will release from the tank.
Run a tank of clean purified water to
flush filters.
Replace RO filter. Part# AT2002. The RO
filter life is 1200 gallons. Very hard water
can slow down the filtering time. Note
that longer filtering times do not impact
the quality of the water.
Run four tap water tanks to
rinse out particles from new
carbon filter.
Generally, RO systems lower TDS
readings by 90% as compared
to tap water readings.
The water pump will make noise during
water filtration.
Some filters make extra noise as they
become saturated. This is normal and
should reduce with more usage.
TROUBLESHOOTING
PROBLEM REASON
Bad tasting water Filter may need to be replaced.
The water tanks are dirty.
Water dispenser Small residual water may leak from the
is leaking front spout.
Leaking water
Filters installed incorrectly.
from unit
Filter light is on Filter needs to be replaced.
and won't turn off
White cloud in Micro air bubbles from RO filter.
tap water tank
My tap water tank The tap water tank has accumulated
has white scaling minerals from tap water.
When I installed When filters are changed it is normal
new filters water for some water to escape the filter base
started leaking and leak into the bottom of the unit.
from the bottom There are holes located on the bottom
of the AquaTru
® of the unit to allow the water to drain.
The clean water tank may have
My unit turns off become full or the tap water tank needs
randomly in the to be refilled.
middle of filtering
water Air bubbles have gotten trapped in
the system.
9
SOLUTION
Order new filters.
Wash water tanks with soap and water
once a week.
Avoid by holding water receptacle for
a an extra moment when dispensing
water. This will allow you to catch the
remaining water.
Reinstall each filter. Remove the filter
O-ring & reinstall the O-ring ensuring
that each has been properly set. Wet
the O-ring with clean water before
installing filter.
Replace the filter that is illuminated
then press the filter reset button on the
back of the unit.
This is normal and may be
experienced during every use.
The scaling can be removed by using
a solution of 1 part vinegar to 1 part
water. Fill the dirty tank with the
solution and let it soak overnight or for
a minimum of 3 hours. Alternatively you
may use descaling cleaning solutions
found at any local retailer. Thoroughly
rinse tanks before reinstalling.
To allow water to drain, wait 60
seconds after removing cover, before
removing the filter. This will minimize
the spillage.
Begin by turning the unit off and on
again. Second, dispose remaining tap
water, refill tap water tank and reinstall.
Third, remove clean water tank from
base then reinstall. If none of these
steps resolve the issue, remove side
panel of filter bay and let unit sit
for one minute. After the unit has
decompressed, remove and reinstall
the Pre filter.
Beyond Filtration