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6. FAQ

Q.
The airconditioner does not turn on. What
should I do?
A.
- Please check if the air conditioner is
plugged in
- Please check for a possible power failure
- Please check if the WATER FULL indicator is
blinking. If so, empty the water tank.
- Please check if the room temperature is below
the set temperature. In that case, the device
will not cool.
The device seems to have little effect.
Q.
What is wrong or how can I improve this?
A.
- Please check if direct sunlight is entering the
room. Close all curtain to keep the warmth
outside.
- Close doors and windows
- Many people in the room rises the room
temperature which makes it harder to reach
the desired temperature
- Please check if there is something is the
room that could produce a lot of heat (e.g.
microwave)
- Please check if the air intake or output are
blocked
- Please check if the room temperature is below
the set temperature. In that case, the device
will not cool.
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Q.
The unit makes a lot of noise. What is
wrong?
A.
Please check if the device is on a stable surface
and not positioned unevenly. This could cause
the compressor to make loud noise.
Q.
The compressor doesn't work. What is
wrong?
It could be possible that the overheat
A.
protection of the compressor is on. Wait a few
minutes for the temperature to drop.
Q.
I see an error code. What does it mean?
A.
See below table with error codes and their
explanations. In all cases, please contact your
point of sale of local service point for repair.
E0
Room temperature sensor failed.
Contact your point of sales or local service
point for repair.
E2
The water tray is full when in cooling mode.
Remove the rubber plug and empty the
water tank.
E3
Evaporator temperature sensor failed.
Contact your point of sales or local service
point for repair.
Q.
How can I extend the lifespan of the
compressor?
To extend the lifespan of the compressor, wait
A.
at least 3 minutes after switching off the device
before switching it on again.
Why doesn't the device switch off when
Q.
the set temperature has been reached?
The cooling system switches off when the
A.
ambient temperature is lower than the
set temperature. However, the ventilation
continues to operate according to the set
value. If the ambient temperature rises above
the selected value, cooling becomes active
again.
Disposal
The European directive 2012 / 19 / CE on Waste
Electrical and Electronic Equipment (WEEE),
requires that old household electrical appliances
must not be disposed in the normal unsorted
municipal waste stream. Old appliances must
be collected separately in order to optimize the
recovery and recycling of the materials they
contain and reduce the impact on human health
and the environment. The crossed out "wheeled
bin" symbol on the product reminds you of your
obligation, that when you dispose of the appliance
it must be separately collected. Consumers
should contact their local authority or retailer for
information concerning the correct disposal of
their old appliance.
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