Frequently Asked Questions
If you encounter a problem with your keyboard, first review the questions and
answers in this section, as well as the following sources:
The readme file on the CD-ROM included with your keyboard
The web site
Troubleshooting guide for the keyboard
If you are still having problems, contact technical support. For U.S. and
international telephone numbers, see the Worldwide Customer Support card that
comes with your keyboard. International support numbers are also available on
the International page of the web site
Does the keyboard require batteries?
No. The keyboard is designed to use an extremely low amount of power from your
handheld, an amount similar to using Graffiti
Can I use the same keyboard for all handhelds?
No. There are several Palm keyboards available, each of which works with specific
handheld models. Please check the packaging of your Palm Ultra-Thin Keyboard
for specific handheld model compatibility.
Can I perform a HotSync operation on the handheld while using the keyboard?
No. The keyboard does not replace the functionality of your cradle. To perform a
HotSync operation after entering data with the keyboard, remove your handheld
from the keyboard and place it in your cradle. Then press the HotSync button.
Does the keyboard support international characters?
Yes. You can enter international characters in two ways:
Use keyboard shortcuts:
with another key to add accent marks to letters you type and to type
punctuation marks. See
For example, to type the
key, A
Use the A
the next key you press produces the character corresponding to that location on
your handheld's onscreen international keyboard.
www.palm.com/support/keyboard
Use the C
"Extended character set"
in Köln, type the
ö
key, and semicolon). The umlaut appears over the
LT
key on the keyboard:
LT
for the latest FAQ and/or
.
www.palm.com
®
writing or the onscreen keyboard.
and A
keys (C
TRL
LT
TRL
earlier in this book.
, and then press C
o
When you press and hold down the A
Frequently Asked Questions
+A
) in combination
LT
+A
+; (C
TRL
LT
.
o
key,
LT
TRL
21