TROUBLESHOOTING
PROBLEM
"Water" indicator is on.
"Ice" indicator is on.
"Water" and "Ice" indicator
are both illuminated.
Ice cubes stick together.
Ice making cycle is normal
but no ice is made.
POSSIBLE CAUSE
Water is low.
Ice basket is full.
Ice shovel is stuck.
Ice making cycle is too long.
Water temperature in inner
tank is too low.
Ambient temperature or
water temperature in inner
tank is too high.
Refrigerant liquid leakage.
Pipe in the cooling system is
blocked.
8
SOLUTION
Stop the ice maker, fill water, and
restart.
Remove ice from ice basket.
Check if ice is blocking the ice
shovel, otherwise, consults a
certified technician.
Stop the ice maker, and restart
when the ice blocks melt. Select the
small ice size.
Change the water in the reservoir.
Use water between 45°F-90°F.
Please operate the ice maker below
ambient temperature of 90°F and
use cold water.
Consult a qualified technician.
Consult a qualified technician.