thermocouples, igniters, lava rocks, etc.
TROUBLESHOOTING
PROBLEM
Igniter pin and burner are wet Wipe dry with a cloth
Igniter battery is incorrectly
inserted.
Igniter pin cracked or broken
Pilot will not light
Electrode wire is loose or
disconnected
Electrode wire is shorting
between valve and igniter pin
No gas flow
Regulator is not fully
connected to the tank
Pilot will not light
Gas flow is obstructed
using a match
Spider webs or insect nest in
OR
the venturi (end of burner
Main burner will
tube) or pilot housing
not light after
pilot is lit
Burner ports are clogged
Flame is obstructed at burner
Appliance emits
ports
a lot of black
smoke when lit
Regulator hose is pinched
No gas flow
Sudden drop in
gas flow
Excess flow safety valve has
been activated
High or gusting winds
No gas flow
Flame blow out
Excess flow safety valve has
been activated
CAUSE
CORRECTIVE ACTION
Check that battery is correctly inserted.
Call customer service for replacement
part
Reconnect wire to the igniter
box located inside the table
base behind the igniter button
Call customer service for replacement
part
Check if gas cylinder is empty. If yes,
replace.
Check LP tank connection.
Check hose for bends or kinks
Clean the venturi or pilot housing
Insert an opened paperclip into each of
the burner ports to clean them. Ensure
the appliance is off and all parts are
cooled before attempting to clean the
burner ports
Make sure all the gas burner ports are
free of any lava rocks or debris to allow
the gas to flow freely.
Check the regulator hose for bends or
kinks
Check if gas cylinder is empty. If yes,
replace.
Turn the control knob to "OFF", close
the LP tank valve and disconnect the
regulator from the tank. Turn the control
knob to "HIGH". Wait 1 minute. Turn the
control knob to "OFF". Reconnect
regulator to LP tank. Open tank valve
slowly. Light appliance as indicated in
the "To Light" section.
Increase flame to "High"
Check if gas cylinder is empty. If yes,
replace.
See "Sudden drop in gas flow" above
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