Avionaut SKY Manual De Instrucciones página 65

from the date of purchase. Avionaut assumes
responsibility for the repair or replacement of
the defective product, but the guarantor decides
about the choice of how to remove the defect and
process the complaint.
• The warranty does not cover damage caused by
daily use, such as the wear of fabric as well as the
natural loss of colours and deterioration of the
materials resulting from the normal ageing of the
product.
• The warranty also does not apply in the event of
damage to the product due to accidental damage,
non-observance of the user's manual, improper
use, damage due to negligence, fire, contact with
liquid or other external causes.
• At the time of filing a complaint, the Avionaut
Sky child safety seat must have all labels or an
identification number and may only be serviced by
a person authorised to do so.
Do you want to file a complaint?
• Do you want to file a complaint? When you see a
defect and want to file a complaint, please contact
the seller from whom you purchased the Avionaut
Sky seat. When making a complaint, you must
provide proof of purchase that must be made
within 24 months prior to the service request.
• If it is necessary to send the product to a service
centre, you should return the product to the
distributor or seller. At the same time, the
shipping method and its costs should be agreed
on, because in the absence of such agreement,
the guarantor may refuse to cover the shipping
costs. Damage and/or defects that are not
covered by our warranty or consumer rights,
and/or damage and/or defects of the product not
covered by our warranty may be removed at the
agreed fee.
• Replace your child safety seat with a new one if it
has been involved in an accident. To do this, you
will need: a note from the police regarding the
accident, a photo from an accident with a visible
seat or information from the police about this
fact, proof of purchase, confirmation from the
insurer of not including the child safety seat in the
insurance claim, the warranty card and sending
the seat, which was involved in the accident to us.
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