If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
Unit will not
turn on.
No sound.
The computer is not
recognizing the
player.
WMA files with DRM
can't playback.
All manuals and user guides at all-guides.com
TROUBLESHOOTING GUIDE
CAUSE
Battery is low/empty.
POWER switch is not
in the ON position.
Headphones are not
inserted.
Volume is set too
low.
The MP3 or WMA files Download uncorrupted
are corrupted.
No files are in the
player.
The player is
not securely connected. securely connected.
Win98 Driver isn't installed Install Win98 driver and/or see
or computer is not
compatible.
Incorrect downloading
methods.
Recharge battery as
described on page 8.
Slide POWER switch to the
ON position.
Insert headphones.
Raise the volume using the
VOLUME Up button.
files.
Upload files to the unit as
described on pages 16-18.
Make sure player is
pages 10-12 for
compatibility.
See page 18 to download
WMA files with DRM.
25
SOLUTION