Troubleshooting
Before calling a service technician, check the following table for a
possible cause of the problem and some solutions.
General problem
Remote control
does not work
Poor signal
Picture and sound
No picture, no
sound
No sound, picture
fine
Solution
•
Check the remote sensor on the remote
control.
•
Change the batteries.
•
Batteries are not installed correctly.
•
Mains power is not connected.
•
This is usually caused by interference from
cell phones, walkie-talkies, automotive
ignition systems; neon lights, electric drills
or other electronic equipment or radio
interference sources.
Solution
•
Check the signal source.
•
Plug another electrical device into the outlet
to make sure it is working or turned on.
•
Mains plug contact with the socket outlet is
poor.
•
Check the signal.
•
If no sound, do not mute or increase the
sound volume.
•
Open the sound menu and adjust "Balance".
•
Check if a headphone has been inserted; if
so, unplug the headphone.
EN
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