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CARE AND MAINTENANCE
Frames
Cleaning - Use mild soap and warm water. Do not use abrasive materials, cleansers or bleach products. Rinse with
clean water and dry thoroughly.
Maintenance - Periodically clean your frames and dry thoroughly. Drain any water accumulated inside the frames. To
drain frames, remove foot caps and tilt the frames. Water allowed to accumulate inside the frames may cause damage
to the frame tubing when exposed to freezing temperatures.
Always clean, drain and dry frames thoroughly before storing them for the winter. For best results, always store or
cover your furniture when not in use. We recommend using outdoor furniture covers (sold separately).
Straps
Cleaning - Wash frequently with mild soap and warm water. Do not use abrasive materials, cleaners or bleach products.
Rinse with clean water and dry thoroughly. In areas of heavy pollution or smog, use vinyl cleaners.
Maintenance - Periodic applications of vinyl protectors enhance the look and prolong the life of the straps. If your chair
has a cushion, make sure the protector is completely dry before placing the cushion back on your chair.
Maintenance - The best way to maintain the beauty of your patio furniture is to store it in a dry area out of the elements
or cover with commercially available furniture covers when not in use. If your furniture is being used in areas where birds
and trees are plentiful, covering your furniture is especially recommended.
10-YEAR LIMITED WARRANTY
This warranty is extended to the original purchaser and applies to defects in materials and workmanship of your patio
furniture, provided your furniture is maintained with care and used only for personal, residential purposes.
Frames and Welds: Frames and welds are warranted to be free from defects in material or workmanship for a period
of ten years.
Cushions, Straps and /or Wicker Weave: Cushions, straps and/or wicker weave are covered for a period of one year
against defects in material or workmanship. Sling fabric is covered for a period of one year against defects in material
or workmanship.
Obtaining Warranty Service: To obtain warranty service, contact the manufacturer's customer service center within
the relevant warranty period. Provide a copy of your dated register receipt as proof of purchase. The manufacturer
reserves the right to request photographs and/or return of the defective item for verification and quality control purposes.
Contact manufacturer's customer service center at 1-800-643-0067 for additional warranty claim details and procedures.
Limitations: This warranty is made by the manufacturer to the original purchaser only and is effective only when the
item is purchased from an authorized dealer. This warranty is not transferable. Should any item fail to be as warranted,
the manufacturer will, at its discretion, replace either the defective part of the item or the entire item. In the case of
discontinued models, the manufacturer reserves the right to substitute an item of its choice that is of similar style and
quality. For warranty replacements based on warranty claims submitted within the first year of purchase, the
manufacturer will pay all shipping and handling charges within the continental United States. After the first year, shipping and
handling charges are the responsibility of the consumer. Neither manufacturer nor dealer shall be responsible for
charges associated with shipments outside the continental United States at any time for any reason.
Exclusions: This warranty coverage excludes the following: any items used for commercial, contract or
other non-residential purposes; clearance items, display models or items purchased "as is"; freight damage; items subject to
misuse, abuse or lack of proper care and maintenance; normal wear and tear; damage caused by acts of nature, force
majeure, vandalism, fire or other casualty; damaged caused by improper assembly; hardware against corrosion or
rusting; plastic parts. Also excluded is loss of use or time, inconvenience, money, travel, packaging, incidental,
special or consequential damages of any kind. Replacement of a defective item or part shall constitute sole and
exclusive remedy for any item that is not as warranted. In no event shall manufacturer's responsibility exceed the cost
of the purchase price of the item found to be other than as warranted.
This warranty is the exclusive statement of your rights with respect to the defects in the items you have purchased and
supersedes any other expressed warranty or statement, written or oral, made in connection with the purchase and
sale of such item. When used herein, the term "item" when used in the singular refers to the specific item found to be
defective and not the entire set of which it is a part. Some states do not allow exclusions or limitations of incidental or
consequential damages, so the above exclusions and limitations may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
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