Q2:MydateandtimeisnotstayingthesameevenafterIsetdateandtime?
Pleasegotocamera'ssystemsettings>TimeZoneSetting>SetyourcorrectGMTvalue>OKto
confirm.Nowevery-timeyouhaveGPSsignal,youwillalwayshavecorrectdateandtime.
Q3:CameraturnsON/OFFfrequentlyautomatically?
Pleaseresetyourcamera.Pleasemakesurethat " MotionDetection" issettoOFF.AlsoPlease
makesure " AutoPowerOff" " ParkingMode" isalsosettoOFF.
Q4:MyVideoplaybackonPCislagging?
Youareviewinghigh-bitrateversionofvideofiles.Generalcomputerconfigurationmayhave
problemwithfasterdataprocessing.Pleaserecordvideosatlowerresolutionandtryagain.
Contactusifproblemstillpersists.
Q5:CameragetsHOT?
Itisnormalforyourcameratorunslightlyhot.Duetothehighervideoresolution,thedashcam
maybehotduringusing.(nomorethan140°F/60ºC).
Q6:Videoisfuzzy?
Pleasemakesurethelensofcameraiscleanandthereisnodirtonwindshieldalso.
Q7:CameraFreezing/LaggingorCrashing?
Pleasemakesureyouareonlyusingclass10oraboveMicroSDmemorycard.Insertpaperclip
intoreset.RestartwithanotherMicroSDcardandtryagain.
Q8:CameraLocksmanyvideosautomatically?
PleasemakesureyouincreaseyourG-sensorsetting.Ifyouchoosehighersettingthenitcan
triggerevenwithsmallerbump.Thissettingdependsontypeofcarortruckyouaredrivingand
howmuchvibrationyourcar/truckiscreatingbasedonsuspensionsandroadcondition.
Q9:Error/Message " CardFull" ?
FormatcardbygoingintoSystemSettings>Format>OK>SelectYes>OK.ThenGotoSystem
Settings>LoopRecording>Chooseeither1-min,3-min,5-min.ThiswillallowLoopRecording
functiontobeturnONanditwillkeeprecordingoverandover.
Q10:Camerashowing"MemoryError"or"PleaseInsertMicroSDCard"eventhough
memorycardisalreadyinstalledintothecamera?
1.PleasemakesurememorycardisatleastClass10,U3andpurchasedfromtrustedvendorsuch
asWalmart,target,bestbuy,Ship&SoldbyAmazon"etc.(therearemanyfakecardsoutthere
Online,rememberifit'scheap,itsfake.
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2.Nowgotocamera'ssystemsettingsandFORMATyourmemorycard.Afterformattingmemory
card,pleasepressandholdpowerbuttontoturnthecameraoff.Nowunplugpowercable,andre-
plugthepowercable,camerashouldnowturnONautomaticallyandstartrecording.
Thevideos/picturestakenbyCarDashcamisonlyforareference,wedonottakeany
responsibilityduetodata-lossintheabnormalcircumstances.Specialversion:Thedevice
willrecordsfilesinnormalrecordingstatus.Butinthefollowingsituation,itwillleadto
filestobedamagedorlost;
1.IfpullingouttheTFcardintherecordingstatus,finalvideofileswillbedamagedorlost.
2.Ifthereisillegalblackoutintherecordingstatus,finalvideofileswillbedamagedorlost.
3.Ifthereisadestructivecollisionintherecordingstatus,videoandaudiofileswillbedamagedor
lost.
4.IfthereisadestructivecollisionintherecordingstatusleadingtoMemorycardloose,videoand
audiofileswillbedamagedorlost.
Weprovide1wholeyearoflimitedwarrantyforyourproductfromthedateofpurchasetobefree
fromdefectsinmaterialsandcraftsmanship.
Forquestions,support,orwarrantyclaims,contactusatservice@azdome.hk
IMPORTANT:Proofoforiginalpurchase(Onlineorderreceiptisalsoaccepted)isrequiredforany
warrantyservice.AZDOMEcanonlyprovideaftersalesserviceforproductspurchaseddirectlyfrom
AZDOME.Ifyouhavepurchasedfromadifferentseller,pleasecontactthemdirectlyforserviceor
warrantyissues.
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