Thank you for purchasing this product. We want to make sure it is complete to
your satisfaction. Please check all packing materials carefully and ensure they
are complete. Hardware are blister packed or is separated individually for easy
identification, identify & count all parts & hardware to make sure they match with
the illustrations herein and are all present.
LIMITED ONE YEAR WARRANTY
Warranty available to original purchaser only. Proof of purchase is required.
This warranty is your sole remedy for product defect and does not cover damage
due to mishandling, misuse or abuse. The manufacturer is not responsible for
incidental or consequential damages.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
Customer Service
Your complete satisfaction is our number 1 priority. Our products is designed
and manufactured to meet the highest quality standards. In the event that you
have assembly questions, or parts are missing or damaged, please do not return
the product to the store.
Our customer service department would appreciate the opportunity to provide
information regarding assembly and to provide any necessary parts.
CONTACT CUSTOMER SERVICE DIRECTLY AT :
Emaill : newtec@1800acs.com
PHONE TOLL FREE : 1-888-751-4355
Customer service hours: Eastern Standard Time
Monday – Friday : 8:00AM – 8:00PM
New Tec Integration Xiamen Co Ltd
Printed in China
Read Before Beginning Assembly
● Work in a spacious area and near where the unit will be used, preferably on a
carpet, or use a piece of the cardboard packaging to protect your floor and product.
● Recommended 2 of people needed for assembly.
● Make sure all parts are included. Most parts are labeled.
● Read each step carefully. It is very important that each step
performed in the correct order. If these steps are not followed in sequence, assem -
bly difficulties will occur.
● You can visit our site http://www.nticocn.com/en/product/show/398.html (Scan below
QR-code if you possess a smartphone or tablet) for assembly videos and more!
Caution
● This product is designed for home use and not intended for commercial use.
● This product contains small components. Please ensure that they are kept away
from small children.
● Do not use power tools to assemble your furniture. Power tools may strip or
damage the parts.
Warning
The maximum load capacity 200 Lb / 91 Kg for upper bed; 225 Lb / 102 Kg for
lower bed may not be exceeded. Exceeding load capacity may result in collapse
and possible injury.
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