Kohler K-11111 Manual De Instrucciones página 12

Troubleshooting Procedures (cont.)
Symptoms
User keypad is illuminated, but
5.
pump will not start.
6. Motor runs but pump will not
prime (cavitates).
7. Pump stops before 18 minutes.
8. Pump does not automatically
stop after 22 minutes.
9. Pump will not turn off when
the power button on user
keypad is pressed.
10. Pump operates but variable
speed feature does not work.
11. Bath water cools while pump
is operating.
12. Noisy operation.
1042951-5-B
Probable Causes
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.
D. Control does not work.
A. Power cord from pump to
control is loose, disconnected,
or damaged.
B. Pump does not work.
C. Control does not work.
A. Motor/Pump is shimmed too
high.
B. Small air leak at pump inlet.
C. Motor/pump does not work.
D. Control does not work.
A. GFCI or ELCB tripped.
B. Suction is blocked.
C. Jets are blocked.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.
B. Control does not work.
A. Motor/pump does not work.
B. Control does not work.
A. Water temperature above 104°
F (40° C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected, or
damaged.
D. Heater does not work.
E. Control does not work.
A. Pump banding straps have not
been cut.
12
Recommended Action
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
C. Replace user keypad. Refer to
the installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Check wiring for proper
connections. If problem
persists, Refer to the
installer/dealer.
B. Replace pump. Refer to the
installer/dealer.
C. Replace control. Refer to the
installer/dealer.
A. Lower pump/control to
subfloor level.
B. Securely tighten nut(s) on
intake side of pump.
C. Replace motor/pump. Refer to
the installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Identify source of fault, and
correct. Reset GFCI or ELCB.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at suction
and/or jets. Remove blockage
and allow motor to cool.
A. See service manual.
A. Replace user keypad. Refer to
the installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Replace motor/pump. Refer to
the installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper
connections. Refer to the
installer/dealer.
D. Replace heater. Refer to the
installer/dealer.
E. Replace control. Refer to the
installer/dealer.
A. Cut pump banding straps with
tin snips.
Kohler Co.