8. Troubleshooting
If your USB Cat5 Extender/Hub is not working properly, try the following:
•
Make sure that the unit is connected to the included AC Adapter and plugged into a work-
ing power source
•
Ensure that the Cat5e/6 cable connecting the Local and Remote Units does not exceed
150 ft. (45m)
•
Ensure that none of the USB cables being used to connect a device to the USB Cat5
Extender/Hub are longer than 16 ft. (5m)
•
Ensure that the Cat5e/6 cable is working properly by connecting it between two devices
you know work properly (e.g. connect a working computer to a live network and try
accessing the internet). If the Cat5e/6 cable does not work in this environment, try using
another Cat5e/6 cable.
•
Ensure that the USB cable functions properly by connecting to a device that you know
works properly (e.g. plug a USB printer directly into a computer). If this does not work,
try using another USB cable.
•
Ensure that the USB device you are plugging in works properly by connecting it to a
working device using a USB cable that you know works (e.g. connect a USB printer to
a working computer using a cable you know works). If this does not work, your USB
device may not be working properly.
•
If none of these solutions resolves your issue, contact
Tripp Lite Technical Support at (773) 869-1234.
9. Warranty
The equipment it manufactures to be free from defects in material and workmanship for the
following limited warranty period:
At its option, repair or replace the equipment, provided that the equipment has not been
subjected to mechanical, electrical, or other abuse or modifi cation, if equipment fails and
company being notifi ed within 1 year of the fi rst purchase.
This warranty is in lieu of all other warranties expressed or implied, including without limi-
tation, any implied warranty or merchantability or fi tness for any particular purpose, all of
which are expressly disclaimed. The information in this manual has been carefully checked
and is believed to be accurate, however, it assumes no responsibility for any inaccuracies
that may be contained in this manual. In no event will be liable for direct, indirect, special,
incidental, or consequential damages resulting from any defect or omission in this manual,
even if advised of the possibility of such damages. The technical information contained
herein regarding USB Cat5e Extender/hub features and specifi cations is subject to change
without notice.
1 year for parts and labor.
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