Troubleshooting Guide; Technical Service - Secure Home SH-5710 Manual Del Usuario

SYMPTOM POSSIBLE CAUSE
Lights will not come 1. Light switch is turned off.
on. 2. Flood
3. Fuse is blown or circuit breaker is
4. Daylight turn-off is in effect (re-
5. Incorrect circuit wiring, if this is a
6. Re-aim the sensor to cover de-
Lights come on 1. Light Control may be installed in
in daylight.
2. Light Control is in Test.
Lights come on for 1. Light Control may be sensing
no apparent rea-
son.
2. Range
Please call 1-800-858-8501 for assistance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state
to state or province to province.
For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you. To obtain a refund or a replacement, call 1-800-858-8501 for instructions.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries,
and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or
of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for
inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and
components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE
FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO
LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER
OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

TROUBLESHOOTING GUIDE

light is loose
burned out.
turned off.
check after dark) .
new installation.
sired area.
a relatively dark location.
(Set control switch to an
ON-TIME position) .
small animals or automobile traf-
fic (re-aim sensor) .
is set too
(Reduce Range) .

TECHNICAL SERVICE

No Service Parts Available for this Product
TEN YEAR LIMITED WARRANTY
SYMPTOM
Lights stay on
or continuously.
Lights flash on
and off.
high.
4
POSSIBLE CAUSE
1. A flood lamp is positioned too close to
the sensor or pointed at nearby ob-
jects that cause heat to trigger the
sensor. (Reposition the lamp away
from the sensor or nearby objects) .
2. Light Control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face. (Reposition sensor) .
3. Light Control is in Manual Mode.
(Switch to Auto.)
1. Heat or light from the lamps may be
turning the Light Control on and off.
(Reposition the lamps away from the
sensor) .
2. Heat being reflected from other ob-
jects may be affecting the sensor.
(Reposition sensor) .
3. Light Control is in the Test mode and
warming up. (Flashing is normal un-
der these conditions) .
598-1163-01