Troubleshooting
No signal message
• Check that you are using the required cable and/or adapter.
• If you are using a digital AV adapter, check that the adapter is
an authentic Apple adapter and is compatible with your model
phone or tablet.
• If you are connected to a laptop or computer, check your
computer display settings to ensure a multiple display option
is selected (such as "duplicate these displays").
• Check that your source device supports HDMI video out.
Projector will not power on, or stay powered on
• Check the battery life of the projector by briefly pressing the
power button on the projector. If one or fewer lights illuminate,
charge the battery with the USB-C charging cable and power
adapter.
Projector will not power on, or stay powered on
• Check the battery life of the projector by briefly pressing the
power button on the projector. If one or fewer lights illuminate,
charge the battery with the USB-C charging cable and power
adapter.
The image is blurry
• Check that the surface you are projecting on is smooth and
non-reflective.
• Check that there is no obstruction between the projection lens
and your projection surface.
The image is not square
• Check that the surface you are projecting on is flat.
No sound
• Check the volume control on your source device to ensure the
volume is turned up.
• Check the volume control on the projector to ensure the
volume is turned up.
• If you are using an adapter, verify that the adapter supports
audio.
• Check that the HDMI cable is fully plugged into the HDMI port.
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