Troubleshooting
If you have problems in operating your player, please check the points below before sending it to service center.
Cannot power on
The internal lithium battery may be exhausted. Please recharge the battery.
Files cannot be downloaded
Check the connection between the player and PC.
No sound from the headphone
Please ensure the volume is not at "0", and the earphones is connected properly.
Check if the format of music file is supported by the player.
Recording cannot be done
Ensure sufficient internal memory and battery power.
The buttons do not work
The buttons may be locked. Slide the
Press the reset hole with sharp object to reset the system of the player.
Poor FM reception
Ensure the earphones are connected properly.
Adjust the position of the player and earphones.
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button to deactivate the lock function.
GB-13