Device not detected
Is the IFC-EC2U3/UC2 displayed in Device Manager? The following devices should be installed.
Windows 8.1
Universal Serial Bus
Windows 8
Windows 7
controllers
Windows Vista
USB (Universal Serial Bus)
Windows XP
Controller
Check that both devices are installed correctly, with no "x" or "!" marks next to them. If they are not, there
are several things that can cause this.
• The IFC-EC2U3/UC2 is not installed properly. Shut down and unplug the computer, remove the card, and
reinstall it correctly. Consult the Quick Setup Guide for more information.
• The Express card slot of the computer is broken, or disabled in the BIOS settings of the computer. Check
the computer's BIOS settings. Also, try installing the card in a different slot.
• The computer's BIOS may need to be updated. Contact the manufacturer of your computer for details.
USB devices don't function correctly when connected
Do some of your USB devices not work as expected when connected to the IFC-EC2U3/UC2? There are
several things that can cause this.
• Check that all connectors are plugged together securely. Unplug and reconnect each connector.
Clean any dirty or dusty connectors.
• Are devices conflicting? Disconnect all USB devices and then reconnect one at a time. Make sure
that each works separately.
• Has a USB port shut down because of overvoltage? In the future, only use the device that caused the
overvoltage with its own power supply attached. The isolated port can be recovered by the following
method
(1) Disconnect all connected USB devices.
(2) Delete the device (see above for device names) from Device Manager.
(3) Restart the computer.
• A USB device is not compliant with USB 1.1 or later. The IFC-EC2U3/UC2 should work with any USB 1.1,
2.0, or 3.0 device. USB 1.0 devices are not supported and may not work correctly.
Renesas Electronics USB 3.0 Host Controller
Renesas Electronics USB 3.0 RootHub
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