WARRANTY + CUSTOMER SERVICE
Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of two years from the date of original purchase on
our website or from an authorized Master & Dynamic retailer or reseller. As an
exception to this warranty period, batteries are guaranteed for proper functioning
for a period of one year from the date of original purchase. Defective batteries are
covered by Master & Dynamic's Limited Warranty but battery wear from normal use
is not covered.
If returned within the warranty period, Master & Dynamic will at its discretion either
repair the defective product or replace it with a repaired or refurbished product of
identical specifications as the returned product. This limited warranty is in lieu of
all other warranties, expressed or implied, including, but not limited to, any implied
warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental
or consequential damages or expenses that arise from the use of this product.
Master & Dynamic's Limited Warranty does not cover normal wear and tear to items
such as blown drivers, battery degradation from normal use, cut cords, bent jacks,
loss or theft.
The serial number and proof of purchase are required in order to enact the
warranty for products purchased on our website or from an authorized retailer or
reseller. This policy is also applicable to products received as a gift.
USER MANUAL
If we need to replace your MW01 device due to a battery defect, your replacement
device will be new or equivalent to new in performance and reliability. You will void
your warranty if you disassemble your MW01 or expose it to excessive moisture. If
you believe your product is defective within the warranty period, please contact us
at support@masterdynamic.com. Please include your product's serial number, proof
of purchase, telephone number and full return shipping address in your message to
us. Conditional to serial number, proof of purchase, and warranty validity, you will
be issued a return authorization and instructions for return shipment. Please note
that the dispatch of a replacement product will take place after our receipt of the
defective product. For questions regarding your product's warranty, please contact
Master & Dynamic Support at support@masterdynamic.com.
FOR MORE INFORMATION:
support@masterdynamic.com
Follow Us - @MasterDynamic
www.masterdynamic.com
MW01 WIRELESS BLUETOOTH ADAPTER / TRANSMITTER
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