Troubleshooting
What to do if your Heart Rate does not Display on your Smartphone or Fitness
Device:
•
Verify the hat is paired to your device.
•
Make sure that nothing is blocking the sensor from touching the skin of your
forehead (e.g. hair or fabric accessories).
•
Make sure the hat is not too tight but fits snugly.
•
Make sure the LifeBeaM electronic Unit is properly connected to the hat by
opening the hat pocket and making sure the connector is fully inserted into
the electronic Unit.
•
If your heart rate still does not appear, reset the hat by turning it off and
then on again. also reset your smartphone app or fitness device and wait 15
seconds for the heart rate to appear.
What to do if the Status Light is Off:
•
try to turn on the hat by pressing and holding the power button.
•
Make sure the LifeBeaM electronic Unit is properly connected to the hat by
opening the hat pocket and making sure the connector is fully inserted into
the electronic Unit.
•
Charge the hat, ensuring the cable is properly connected to the LifeBeaM
electronic Unit and USB port. the status light should pulse orange while
charging.
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