TONOR TC30 Manual De Instrucciones página 9

FAQ
1. If the computer can not identify USB devices, please:
Replug the microphone into other USB ports.
Restart the computer.
Replug the microphone into another computer's USB port.
2. If the mic is recognized but no sound comes out:
macOS System
Please check whether "System Sound" is mute and whether you have
turned the volume control on the microphone to the minimum.
Windows System
Please go to settings>privacy>microphone and click the Allow apps to
access the microphone to ON then restart.
3. If buzz or electric sound is found:
Unplug it, and then plug in again. Make sure all interfaces are plugged
tightly.
Restart your computer or insert the microphone into another USB jack.
Record an audio sample to check if it is caused by the surrounding
environment or the interference of electronic devices.
Keep the microphone away from mobile phone and Pad, don't place
these electronic devices around it.
The microphone volume should not be too high. It is recommended to
set the microphone volume at 57-70%.
Use recording software to realize noise reduction.
WARRANTY
TONOR provides 2 years of after-sales service, free replacement to
products that are NOT damaged resulting from accident, alteration,
misuse, negligence, or abuse. If exceeding 30 days of Amazon return
policy, you can still contact us via the following two ways: click Ask Seller
or TONOR on your order page; or through our Shopify TONORMIC. We
will serve you with full sincerity!
Shopify link: https://www.tonormic.com
Email: support@tonormic.com
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