Troubleshooting Guide - Atlantic SS12 Manual Del Producto

Warranty
Colorfalls and all its components carry a one-year limited warranty. This limited warranty is
extended solely to the original purchaser commencing from the date of the original
purchase receipt and is void if any of the following apply:
• The cord has been cut or altered between the Colorfalls and the Control Module.
• The Colorfalls has been misused or abused.
• The Colorfalls has been disassembled or modified other than as described in
this manual.
• The Control Module and/or Remote Control have not been adequately
protected from moisture.
• This warranty excludes labor/costs of labor for removal or installation of any product.

Troubleshooting Guide

Always turn off power before inspecting the Colorfalls. Failure to observe this precaution
can result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem
persists, contact your dealer.
Problem
Remote is not working
(no indicator light)
Remote is not working
(indicator light is on)
Light bar will
not illuminate
Light color is not
synced with remote
Water leaking from
Colorfalls body
Diminished water flow
Waterfall sheer
is splitting
Possible Cause
No batteries / batteries
installed incorrectly
Remote is not synced with
Control Module
No power to outlet
No power to Control
Module
No Power to Light Bar
The arrows on the plugs
are not aligned.
Bad plumbing connection
Gasket out of place
Screws in back plate are
too loose
Blocked pump intake
Obstruction in plumbing
line
Debris in Colorfalls spillway
Debris in Colorfalls spillway
Possible Solution
Put in new batteries.
Refer to page 6 of the manual
Confirm power to outlet.
Check all connections, ensure
cord is not cut or damaged.
Check all connections, ensure
cord is not cut or damaged.
Check connections, make sure
they are properly aligned.
Inspect all plumbing & plugs.
Ensure gasket in back plate
is in proper position.
Ensure screws are fully
tightened.
Clear debris from pump intake.
Inspect plumbing line and
clear any debris.
Refer to Maintenance section
on page 7.
Refer to Maintenance
section on page 7.
7