EN
Warranty statement
All electrical and electronic products commercialized by Prozis via
www.prozis.com are covered by the warranty applicable to the purchase and
sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for final
consumers. This warranty is valid exclusively for consumers who purchase the
product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production
defects for a 2-year period, counting from the date of initial purchase by a
consumer and respective delivery, or for longer if legally established by the
applicable national law. In the event that repair is required, this 2-year period
is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product's
consumable components, such as batteries, is not covered by this warranty
unless the malfunction is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this
warranty, please contact Prozis customer service via the communication
channels provided on the Prozis website, and follow the provided instructions
or recommendations. Contact and technical assistance information is also
provided at the end of this warranty.
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