Troubleshooting tips
Issue
No power going to control panel
No sound
Bluetooth mode cuts out during
gameplay / No vibration or
subwoofer sound via analogue
connection
The cables connected to
my X Rocker have been
broken accidentally
Troubleshooting steps
• Make sure that the power cable is
connected correctly.
• Make sure that the power supply at the
power source is working correctly.
• With the chair turned to the ON
position, give the power cable a slight
wiggle in the port. If any lights flicker (or
not) then please contact support (details
below).
• Review the connection methods on the
previous page and try alternative
connection methods if possible.
• Confirm the device/system is correctly
configured as per previous connection
guide
• Make sure the Bluetooth switcher is in
the corresponding position that suits
your connection method (B for
Bluetooth and AUX for wired
connections).
• Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
• Please contact X Rocker support
(support@xrockergaming.com)
regarding this issue.
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