Troubleshooting - Cricket A605 EVDO USB Manual Del Usuario

3) The device is connected to and powered
by the computer as soon as the USB Y
cable is plugged properly into the
appropriate Type A USB port(s).
4) Click Connect.
B
# 1
#2
B
A
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Troubleshooting

1. LED indicator not lighting up
• Check if A605 is inserted into USB port
correctly.
4. Internet connection fails
• Re-insert A605 into the USB port
(Forcing A605 into the USB port may
cause considerable damage).
• Insert A605 into another USB port.
2. Error occurs when running Cricket
Broadband
If you have additional support questions
about your Cricket A605 modem, please call
• Check if Cricket Broadband is installed
1-800-CRICkET.
correctly.
• Reinstall the Cricket Broadband or
Reboot the PC.
3. CM displays "No device" on status bar
• Check to ensure that A605 is inserted in
USB port correctly.
• Check if the USB driver is installed
correctly.
• Wait until status changes to
"Disconnected", it may take a minute.
• Check if no signal strength LED.
• Check if the modem is activated.
• Check if WiFi function in your computer
is disabled.
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