Troubleshooting
Problem
Possible Cause
1. The ignition wire came off the
2. The distance between the ignition
3. The ignition wire is broken.
Grill or side burner
4. The battery has died.
will not light
5. The battery is in the wrong
6. The electrode tip does not
7. No gas supplied.
8. Air shutter opening is too big.
1. The air shutter opening is
Burner flame is
yellow and gas
2. Spiders or insects block the air
odor can be
smelled
3. Gas leaks
1. Grilling fatty meats while knobs
Excessive flare-up
2. Spray water on gas flames.
3. Hood closed when grilling.
All manuals and user guides at all-guides.com
electrical igniter.
pin and the burner is greater than
0.1-0.2 inch(side burner).
polarity.
produce sparks at the burner
port.
not properly set.
shutter.
on "HIGH".
Corrective Action
1. Reconnect the ignition wire to the electrical
igniter.
2. Loosen the ignition pin and adjust the
distance, then fasten it again.
3. Call customer service for a replacement
ignition wire.
4. Install a new AA battery.
5. Change the battery polarity.
6. Reinstall the electrode.
7. Turn on the regulator valve.
8. Loosen the air shutter and adjust the opening
to a smaller size.
1. Loosen the air shutter and adjust the opening
to have blue flames.
1/4 in. opening for LPG.
1/8 in. or less opening for NG.
2. Clean blockages.
3. Check for the source of gas leaks.
1. Grill fatty meats when the grids are cold while
the knobs are on the "LOW" setting. Move the
meats to the warming rack if flare up
continues until flame settles down.
2. Never spray water on gas flames.
3. Hood up when grilling.
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