Problems
An odor is coming from
the air outlet or filter of
the vacuum cleaner.
Cleaning is finished but
small dust particles come
out of the brush.
Vacuum cleaner stops
operation during
cleaning.
Static electricity occurs
when cleaning a thick
and soft mat.
• Empty the dustbin and clean the filters frequently.
– As your vacuum cleaner is a new product, it may have a slight
odor for the first 3 months after purchase.
– If you use the vacuum cleaner frequently, accumulated dirt in
the dustbin or dust on the filter may generate an odor.
• Replacement filters are available at your local Samsung service
agent.
• After cleaning, operate the vacuum for 10 seconds or more on
the MAX setting to suction up the small dust particles.
• The vacuum cleaner's motor will shut off to prevent overheating:
– When the vacuum operates with a full dustbin.
– When the vacuum operates with suction part or brush clogged.
– When the Extension Crevice Tool is used for long hours.
• After correcting the cause of the problem, turn the product
on again. (This case may differ depending on the ambient
temperature.)
• Some types of mats such as a (childcare center mat or a noise
prevention mat for between floors, etc.) may cause static
electricity.
– Move the brush on a normal floor for a while and clean again.
This should get rid of the static electricity.
Solutions
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