TROUBLESHOOTING
PROBLEM:
POSSIBLE CAUSE(S): RESOLUTION(S):
The NuWave Brio
The appliance is not
Healthy Digital
plugged in.
6-Qt. Air Fryer is
Did not press "ON/
not turning on or
OFF" button.
working.
Base Tray with Fry
Pan Basket is not
in the NuWave Brio
Healthy Digital 6-Qt.
Air Fryer.
The ingredients
Too many ingredients
fried in the Fry Pan
were used. The cooking
Basket are not
temperature is too low.
completely cooked.
The cooking time is
too short.
The food is
Certain types of
fried unevenly.
ingredients need to be
shaken halfway through
the cooking time.
Fried snacks are
You used a type of
not crispy when
snack meant to be
they come out of the
prepared in a traditional
NuWave Brio Healthy
deep fryer.
Digital 6-Qt. Air Fryer.
Cannot slide the Fry
The Fry Pan Basket is
Pan Basket into the
overfilled. The Fry Pan
appliance properly.
Basket is not placed in
the Base Tray correctly.
22
Owner's Manual
Insert the plug into an
appropriate grounded power
socket. Press "ON/OFF"
button after settings are
selected. Place the Fry Pan
Basket in the NuWave Brio
Healthy Digital 6-Qt
Air Fryer.
Remove some ingredients
from the Fry Pan Basket.
Smaller batches are fried
more evenly. Fry at a
higher temperature. Set the
NuWave Brio Healthy Digital
6-Qt. Air Fryer to fry for a
longer time.
Ingredients that are on
the top need to be shaken
halfway through the
cooking time.
Use snacks designed to be
baked in a traditional oven,
or lightly brush some olive
oil onto the snacks before
placing in Brio for a crispier
result.
Do not fill the Fry Pan
Basket more than 4/5. Push
the Fry Pan Basket down
into the Base Tray until you
hear a click.
TROUBLESHOOTING (Continued)
PROBLEM:
POSSIBLE CAUSE(S): RESOLUTION(S):
White smoke is
You are frying greasy
coming out of
foods. The Fry Pan
the product.
Basket Net contains
greasy residue from
previous uses.
French fries are
You did not soak the
fried unevenly in
potato sticks properly
the NuWave Brio
before you fried them.
Healthy Digital
You did not use the
6-Qt. Air Fryer.
right potato type or
they were not fresh.
French fries are not
The crispiness of the
crispy when they
fries depends on the
come out of the
amount of oil and water
NuWave Brio Healthy
in the fries.
Digital 6-Qt. Air Fryer.
If the unit needs to be replaced or returned to the manufacturer,
please contact our Customer Service Department at: 1-877-689-2838
or help@nuwavenow.com.
Contact Customer Service if any of these errors occur:
E1
Code
Sensor open
Error
ended
When preparing greasy
ingredients in the Air Fryer,
large amounts of oil can
smoke and infiltrate Fry Pan
Basket. The oil will produce
white smoke and the Fry
Pan Basket might become
hotter than usual. This will not
affect the final cooking result.
White smoke is caused by
grease heating up in the Fry
Pan Basket. Make sure you
clean Fry Pan Basket properly
after use.
Soak potato sticks in a
bowl of water for at least
30 minutes, take them out,
and dry them with paper
towels. Use fresh potatoes
and make sure they stay firm
during air-frying.
Make sure you dry the potato
sticks properly before you add
the oil. Cut the potato sticks
smaller and dry them for a
crispier result. Add slightly
more oil on potatoes before
placing in Brio again for a
crispier result.
E2
E3
Sensor short
Overheat
circuit
Owner's Manual
23