Maintenance schedule
Proper maintenance is required to ensure trouble-free and hygienic operation at
all times.
• Daily: Discard 0.5 litres of cold water.
• Monthly: Clean water dispenser with disinfectant detergent.
• Annually (earlier if necessary): Perform chemical cleaning and change filter.
• After 4 years: Replace the seal on the CO
• After 7 years: Replace CO
pressure reducer.
2
Technical data / Wifi (see page 78)
Device:
Type:
Band width:
Transmitting power:
Output volume of chilled / sparkling water:
Cooling capacity:
Temperature of filtered water:
Weight:
Protection class:
Power consumption (cooling phase):
Power consumption (water output):
Power consumption (idle phase):
Noise emission LpA:
Water connection:
Type shield position / data:
Hansgrohe SE hereby declares that the SodaBase wireless unit type complies with
Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be
accessed on the following website: pro.hansgrohe.com
Malfunction
Too little water
No CO
in water
2
No CO
in water after flushing or cleaning.
2
Device does not work / none of the LEDs light up or
flash.
Tap LED lights up white, LED 1 lights up, LED 6 pulses
slowly (E304)
Tap LED lights up white, LEDs 1 and 6 flash quickly
(E303)
CO
cartridge/cylinder empty although the device
2
still shows remaining level
Tap LED lights up white, LED 1 and 8 pulses slowly
(E302)
Tap LED lights up white, LEDs 1 and 8 flash quickly
(E301)
Tap LED pulses white, LED1-5 pulse simultaneously
(E307)
Malfunction during chemical cleaning: Tap LED
flashes red, LED 1-5 and 8 flash quickly (E408)
Fault during flushing after chemical cleaning: Tap
LED flashes red, LED 1-3 and 8 flash quickly (E409)
LED 1+6 flash quickly (E404)
Tap LED flashes red, LED 2+6 flash quickly (E405)
Tap LED flashes red, LED 3+6 flash quickly (E412)
12
English
pressure reducer.
2
SodaBase
WLAN
2412 - 2472 MHz
Max. 25 mW (14 dBm)
2 l/min
7 l/h
4 - 12°C
20 kg
180 W
240 W
3 W
38 dB (A)
Cold water
(see page 78)
Cause
- Dirt trap screen dirty
- Jet former dirty
- CO
cartridge/cylinder is empty
2
- CO
pressure set too low (2 kg cylinder)
2
- CO
cartridge removed during flushing or cleaning.
2
- Power supply disturbed
- Fuse blown
- CO
cartridge/cylinder low
2
- CO
cartridge/cylinder is empty
2
- A partially full CO
cartridge/cylinder was inserted
2
or fill level not immediately reset at time of
replacement
- Seal of CO
pressure reducer defective
2
- Service life of the filter soon reached
- Service life of the filter exceeded
- Chemical cleaning required due to 6 month cycle or
long period of non-use
- Power failure. Power supply disturbed.
- Mains connection not plugged in correctly.
- Water supply interrupted
- Power failure, power supply disturbed
- Connection cable not plugged in correctly
- Water supply interrupted
- No connection between tap and SodaBase
- Water inlet has been connected to the hot water line - Connect water inlet to cold water pipe
- The internal water tank was not filled fast enough
Troubleshooting Table
• A red lit LED on the tap indicates a fault. In this case, check the error code on
the device and follow the instructions in the operating manual or the hansgrohe
home app.
• A yellow lit LED on the tap indicates that cleaning is in progress.
• A white lit LED on the tap indicates an operating message; these are cleaning,
flushing, water dispensing, portioned water dispensing, etc.
• Reset (reset error): Hold down key 6 + 8 simultaneously for approx.
3 seconds after an error has occurred and has been corrected. If the error
persists, disconnect the device from water and power and inform the Service
Department (see page 80).
6
1 2 3 4 5
min
°
°
CO
CO
C
C
2
2
I
(LED 1-8)
7
Remedy
- Clean the dirt trap screen in the T-piece
- Clean the jet former
- Change CO
- Increase CO
- Draw and dispose of 1 litre of soda water after
- Insert mains plug into socket
- Check plug at the back of the device
- Pull out the mains plug and replace the fuse with a
- Ensure availability of new CO
- Change CO
- Insert new CO
- Replace the seal on the pressure reducer
- Have a new filter ready
- Replace filter
- Carry out chemical cleaning
- Chemical cleaning was interrupted. Restart chemical
- Restart flushing process (press filter key briefly)
- Check connection cable and plug in correctly
- Check if water supply is open
- Check if filter or cleaning cup are inserted
- Reset SodaBase
- External pressure reducer set too high [max. 0.4 MPa
- Initial start-up may have been carried out incorrectly
8
max
FILTER
FILTER
cartridge/cylinder.
2
pressure to 0.4 MPa (4 bar) (external
2
cylinders only)
chemical cleaning
new one of the same value.
cartridge/cylinder
2
cartridge/cylinder
2
cartridge/cylinder and reset level on
2
SodaBase
cleaning
(4 bar)]