2. WARRANTY
receipt), which gives the name of the Seller and the delivery date of the
product. RCF reserves the right to refuse to provide the service included in
the warranty if the abovementioned details are missing or have been deleted
or altered after the initial purchase of the product.
-
Any repair work done under the warranty must be carried out by staff at an
authorised RCF Support Centre.
-
The Consumer is responsible for providing suitable protection for the product
using its original packaging. RCF SpA will not be held responsible for any
damage that may occur during delivery as a result of unsuitable packaging.
-
At no cost to the Consumer, RCF SpA will only repair faulty components or,
at its discretion, replace a faulty product, or part of it, with another product
that is identical or has an equivalent function. If RCF SpA is unable to repair
or replace a faulty product, the purchase price paid will be refunded.
-
Any repairs or replacements of components or products will not result in the
extension of the duration of this warranty, which will continue until the end
of the 24-month period.
-
Loss or damage to any software or data present in the product is not covered
by the warranty. When repairing or replacing products, RCF will do all it can
to reinstall the original software with any updates that it deems necessary
in order for the product to operate correctly, but it will not save or reinstall
any software or data in the faulty product that was not originally contained
in it at the time of sale.
EXEMPTION CLAUSES
The RCF warranty will not be valid if the purchase document is illegible or if the
serial number of the original RCF product has been deleted, altered or removed.
Furthermore, this Standard Warranty from the manufacturer does not cover any
work and/or repairs and/or spare parts that are found to be faulty due to:
-
Failure to follow the installation, use and maintenance instructions given in
the manual provided with the product
-
Negligent or careless use
-
Incorrect use and utilisation for purposes other than those for which the
product was sold/designed
-
Incorrect installation and/or connection to the power networks (electricity
8